Last updated: 10/01/2026
From Pain To Wellness, LLC (“FPTW,” “we,” “us,” or “our”) respects the privacy of visitors to our website. This Website Privacy Policy explains information collected through frompaintowellness.com and how that information may be used or shared. This policy is different from our HIPAA Notice of Privacy Practices, which describes how we use and disclose protected health information in connection with patient care.
Information you provide
Our website may collect information you choose to provide, such as your name, telephone number, email address, and message when you contact us. Our general website contact form is for general information only and should not be used to submit personal health information or obtain medical advice.
Information collected automatically
Like most websites, our site and embedded services may receive technical information such as IP address, browser and device type, referring page, pages viewed, and interaction information. The specific technologies used on our website are described in our Cookie Policy and may depend on the choices available through our cookie settings.
Cookies and similar technologies
Our website may use cookies, local storage, pixels, scripts, or similar technologies for strictly necessary functions, functional features, analytics, and, where enabled, marketing. Visitors can review available choices through the Cookie Settings control. Our Cookie Policy provides additional information.
Third-party services
The website may contain or embed services provided by third parties, such as maps, video, appointment or booking functionality, analytics, spam protection, translation, or other website features. Those services may receive information when they load or when you interact with them. FPTW and its website vendor periodically review these integrations and their privacy implications.
Appointment and patient-care information
If a website link takes you to a patient portal, scheduling platform, telehealth platform, or other third-party service used for patient care, the privacy and security terms applicable to that service may differ from this general website policy. Do not use general website forms to communicate urgent medical concerns.
How we use information
We may use website information to respond to inquiries, operate and secure the website, understand website performance, improve content and navigation, maintain records, and support lawful business and marketing activities consistent with applicable privacy requirements.
Sale of patient information
FPTW does not sell protected health information. Any use or disclosure of PHI is governed by our Notice of Privacy Practices and applicable law.
Security
We use reasonable administrative, technical, and physical safeguards appropriate to the information and services involved. No internet transmission or website can be guaranteed to be completely secure.
External links
Our website may link to websites or services we do not operate. Their privacy practices are governed by their own policies.
Changes
We may update this Website Privacy Policy as our website, technologies, or legal obligations change. The current version and last-updated date will be posted here.
Contact
Questions about website privacy may be directed to From Pain To Wellness at (630) 627-7500 or privacy@frompaintowellness.com. For information about patient medical information and HIPAA rights, please review our Notice of Privacy Practices.